Gary Hamel on busting bureaucracy for good
...aying that despite all of this interest in flatter organisations, actually many large organisations still have layers of management and you have this Bureaucracy Mass Index. Can you say a little bit about what that is and what the cost of bureaucracy is? Gary Hamel: Well, I just got very curious because everyone complain...more
...ticking that goes on in organisations - which is an enormous waste of energy - those things are not so visible. So we created this little thing, the Bureaucracy Mass Index. It's really a way of at least beginning to build a baseline and say, 'well, how much of this is there in my organisation', with a hope that now we h...more
...up in life? Because it's always very easy to blame somebody else for where you ended up. So I think there's something similar and just like we have a Bureaucracy Mass Index that we use to measure bureaucracy in an organisation, we have kind of a little tool - am I a bureaucrat? Where you can start to ask yourself, is the...more