Love

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Nand Kishore Chaudhary from Jaipur Rugs on love, collective consciousness and self-management

...Lisa Gill: I've read about Jaipur Rugs that love is quite a key part of your vision and how you work. What does love mean to you in the context of your business? NK Chaudhary: For me love means that...more
...Lisa Gill: I've read about Jaipur Rugs that love is quite a key part of your vision and how you work. What does love mean to you in the context of your business? NK Chaudhary: For me love means that if I allow myself, it starts overflowing and reaches the others, bu...more
... Rugs that love is quite a key part of your vision and how you work. What does love mean to you in the context of your business? NK Chaudhary: For me love means that if I allow myself, it starts overflowing and reaches the others, but my experience is it will only overflow if you love yourself....more
... Chaudhary: For me love means that if I allow myself, it starts overflowing and reaches the others, but my experience is it will only overflow if you love yourself....more
...ire people who are highly sensible and purpose-driven. People who don't require to be managed, people with empathy, creativity, and who are driven by love, passion and not by fear. To develop respect for the weavers, there are many initiatives where we are bringing our professionals and weavers together...more
... where new joiners go to the home of weavers in the villages and live with them and be with them and help them in their work. This brings in a lot of love and empathy which results in a heart to heart connection with each other. We are also working to create a rite of passage, Harvard Professionals, mak...more
... goldmine, and to harness this enormous potential, self-management would be the key. The youth of new India is highly passionate and all they need is love, direction, and freedom....more
...r. Chaudhary, because when I've had conversations with you, and I've read articles, you come across as such a presence, you have this real warmth and love that emanates from you in terms of your leadership. And it strikes me that you have this very clear vision of of how this organisation should be, but...more
...dly. But one of my friends suggested to me that tribals are innocent people, and they have been exploited by the outsiders. So if you treat them with love, they will become your most loyal force. So I decided to move to Gujarat, where I stayed for eight years. In this period, I had the opportunity to tr...more
... train and develop a network of about 15,000 tribal women in the art of rug weaving. Initially, I faced challenges working with them. But I knew that love, empathy and respect could make the relationship much easier. In just a matter of three or four years they started to respect me as a guide. It was t...more
...Lisa Gill: That's a really interesting story. It seems like even before you had that realisation, that somehow you had this unconditional love as a philosophy, where did that come from? Have you had that since childhood? NK Chaudhary: Yes, if I remember, I had this in childhood. But I think ...more
...ng our weavers and when they started talking about the Jaipur Rugs business model, then I realised, for the first time in my life, that I'm driven by love....more
...mproving the lives of people at the bottom of the pyramid, so to speak, and Jaipur Rugs has been incredibly successful as a result of this very deep, love-driven mission. So what's next, what would you like to see happening? NK Chaudhary: My future vision for Jaipur Rugs is to create the best artisan pr...more
...: I'm wondering if you've ever been challenged by people from more traditional organisations, for example, who say, "Well, Mr. Chaudhary, all of this love and compassion stuff sounds lovely. But what about business results? Does this really make a difference? And do I really have time to be doing all of...more
...ife, everybody was telling me the same thing, that "Mr. Chaudhary uou are a very good person, but a very, very bad businessman. You talk always about love, empathy and that doesn't work in business. But the growth I see in my business in the last 12 years is a surprise to the whole world. And I think it...more
...l phenomenon when our customers, and people go to see our weavers. When they see their happiness and when they see all these people are driven by the love. And they also see it makes perfect business sense. Because Jaipur Rugs loves them and they are paying back to the customer. We gave all our weavers ...more
...r weavers are taking care of all these criteria and that is why our customer is so happy. And that is why our brand is such a luxurious brand. People love to buy the Jaipur Rug carpets due to this philosophy. So I think love makes perfect business sense to satisfy the customer needs....more
...stomer is so happy. And that is why our brand is such a luxurious brand. People love to buy the Jaipur Rug carpets due to this philosophy. So I think love makes perfect business sense to satisfy the customer needs....more
...ause the more you lose yourself, the more you will find yourself. The problem is not outside, but inside. And it begins with you. Second, people need love, direction and freedom. Self-management is about empowering the frontline and the doers. We must not forget that they are the heroes and kings of the...more
... had two webinars with IIT, IAM, they are the best colleges in India. And when I was talking about my life journey, and when I was talking about this love and consciousness, I found that most of the students, they chased me so badly. This is the first time at college, the first time in their life where ...more

Ruth, Taryn and Philippa from Mayden, a health tech company that’s Made Without Managers

...organisation, you can have really good quality conversations that enable everybody to contribute. Ruth Waterfield: Yeah, just on the values, I really love our values, and I think it's always surprising to me when I talk to people who aren't at Mayden, that pretty much everyone can name the values, and t...more
... we want to work in, and therefore, how are we going to do that? What we're gonna do about it? Taryn Burden: I'm reflecting on our conversation and I love how we've all been talking about, like, how do we want to change it? And how do we want to get involved to make that change? And reflecting back to w...more
...Lisa Gill: Yeah, I love that. I'd love to talk a bit about leadership. I think there are a lot of misconceptions when people start exploring self-managing teams that there, ...more
...Lisa Gill: Yeah, I love that. I'd love to talk a bit about leadership. I think there are a lot of misconceptions when people start exploring self-managing teams that there, you know, shoul...more
...ting, and ask for that advice and influence from people who are more experienced or have knowledge. But it allows everyone's voice to be respected. I love that no matter how long you've been there, even maybe a placement student has just joined, their opinion and their ideas are just as valuable and mig...more
...Lisa Gill: Yeah, I love that. I wonder then, what what does progression look like in Mayden? Because this is another question I get asked a lot, where people say, "Well, you...more
...thing. I've loved that, and I've trained as one of our internal coaches, and working toward my accreditations and recognitions in that space, which I love, and it's just been amazing to be able to explore those opportunities, but it has also been really hard at times. Yes, there's the support. There's t...more
...Lisa Gill: Yeah, I love that you say that, because my my main interest when I talk to people on the podcast is always wanting to learn about that process of exploring the mi...more
... cross-team, we will do a retrospective of that project. So you get it happening in lots of pockets and lots of ways across the business. But I also love on our core curriculum - Philippa has mentioned some of the tools, and we've got an internal intranet that's through the Google Suite, and we have di...more
...ing to do more feedback, on a personal level to help each other grow, kept coming up. And the conversation was along the lines of, "Yeah, we'd really love to figure out how to do feedback. We'd really love to do more feedback". So I as a Scrum Master, "okay, let's sit down and talk about how we want to ...more
...p each other grow, kept coming up. And the conversation was along the lines of, "Yeah, we'd really love to figure out how to do feedback. We'd really love to do more feedback". So I as a Scrum Master, "okay, let's sit down and talk about how we want to do it", and it turned out that we really loved the ...more
...that. So it's very forward focused, rather than giving feedback on something that's already happened, which felt easier to tackle first. But I really love that kind of concept that - yeah, feedback sounds great, but in practice, it's possibly more challenging....more
...Lisa Gill: Yeah, I find that's really common that people in organisations say, "We'd love to give each other feedback more, have more of a feedback culture", and then when you say, "Great, so, when do we start?" or, "What's the first step?...more
...n the process of learning, and have learned, but continue to learn. Ruth Waterfield: Yeah, I think my challenges have been similar in a way. I really love the Agile principle, that's people and interactions over processes and tools. It's kind of what Philippa was talking about. And I often say that the ...more
...ls. It's kind of what Philippa was talking about. And I often say that the best part of my job is people, and seeing people grow and empowered, and I love that. People are the best, but people also fall out, and conflict happens, and people are also the worst. It's always people, it's always about peopl...more
...Lisa Gill: So in wrapping up our conversation, which is difficult, because there's five million more things I'd love to ask you. But I'd love to know what your advice would be for listeners who are on their own journeys with new ways of working, self-managing teams ...more
...Lisa Gill: So in wrapping up our conversation, which is difficult, because there's five million more things I'd love to ask you. But I'd love to know what your advice would be for listeners who are on their own journeys with new ways of working, self-managing teams perhaps, what advice woul...more

Edwin Jansen on how people adopt self-management at Fitzii
...r expectation for how feedback is given and how feedback is received. And it's super important that we provide feedback as a gift and from a place of love, not from a place of fear. When feedback is delivered from a place of fear, fear begets fear, and then it becomes kind of a spiral. And so we've real...more
...) created spaces for people to develop some of these skills, like giving feedback in a way where it's not coming from fear? Edwin Jansen: Yeah, and I love that point. I've always thought 'Soft Skills' - that doesn't feel right. I believe these skills are the most important skills to learn and it's a rea...more
...back. And we call that 'TIR'. So you've just given me feedback, Lisa - 'T' stands for 'Thank you': "Thank you for that gift, it took some courage and love and care for you to give me this feedback" and the more difficult or the more constructive or critical the feedback, the bigger the gift is, and the ...more
...ugh and we have had a couple of people who didn't get through that phase but the vast majority have gotten through it and are thriving and absolutely love this paradigm....more
...rospectively, but then also to get feedback from outside around three things (if you imagine a Venn diagram) - what does the business need? What do I love? What's very purposeful, meaningful work for me? And what am I good at? What are my strengths? So they do a self-assessment first amongst those three...more
...where people are at, and then help facilitate experiences with them that increase the chances that they will respond from a healthy place, a place of love and not from a fearful place? So we're actually playing around and testing a number of different assessments right now: leadership framework assessme...more
...e some of this is true. Other people could have done things better, yes, but that's not what we're talking about here. We're talking about you. So we love you, let's really unpack this feedback that you've gotten around your impact not being as great as you think it is." And when we do that and we keep ...more
...ack this feedback that you've gotten around your impact not being as great as you think it is." And when we do that and we keep with almost the tough love, like gently saying, "Okay, yes, some of that feedback, and that's for them but there was a gift that you've received, you haven't totally received i...more
...make sense that you would have a different path for not just different organisations, but different cultures or countries. Edwin Jansen: Yeah, what I love is that it really is about the collective intelligence, the ecosystem flourishing and being what it wants to be. And so it's going to be different ju...more

Peter Koenig on source, money and consciousness
...ople on a linear production line with job descriptions, who actually do need to be told precisely what to do it and when to do it, and so forth. So I love what you're saying. Exactly. It is a paradigm shift and it needs to be, in a sense, this is what we're doing with the source work, we're in training...more
...ually creating the flattening of the organisation which is the ideal of those who died ideologically, wanting that, we are actually doing that. So I love the way you're describing it. That's the paradox we're in here, and you can only really understand it through having the consciousness that understan...more
...rms of orange and green, and teal? Peter Koenig: I'm not an expert on spiral dynamics, although I have a parallel system and I know, superficially. I love Frederick Laloux and his work. And actually, thanks to Tom who you've mentioned, he actually came the first time we met to one of my, I call, 'Source...more
...ommittee", etcetera, etcetera, etcetera. When you go to a source person with your pet project and you recognise that they are in this line, they will love you from the start just for the simple recognition, because they may not be recognised of all the responsibility they actually are taking, very often...more
...ut it's actually to say, "Actually, I am a violent man". And it's okay to be violent. It's okay. There's a part of me that is also Donald Trump and I love being Donald Trump. So it's like reclaiming these parts to ourselves one by one, as this is how my money work works. We use money to look at the par...more
..., including violence, when it's appropriate, to realise our mission and our purpose in life and actually, it becomes transmuted into an expression of love. So we're more loving to ourselves, we're not trying to suppress, we accept ourselves as we are and we see the beauty of using what we may have judge...more

Frederic Laloux with an invitation to reclaim integrity and aliveness

...yard that would end up becoming these carpets that people would use for a few years and then they would end up in the landfill. And what what I still love about him is that he said, “I should be in jail. I’m celebrated as this hero entrepreneur, but I’m actually plundering the earth.” He was using very...more
...ment team was pretty uncomfortable, and they were making jokes and saying , “What are we gonna do? You’re gonna raise sheep now, are you?” And what I love is that he said, “I have no answer. But I know that this is not what I want to do.” And he set, extraordinary ambitious goals. Like he said, “The on...more
...this is the deal. This is what’s going on. I have no idea what to do about this, but I don’t feel good about it. I need your help.” F Laloux: People love you for that. Like, Nicolas Hennon’s experience was 1,500 messages when he left. ...more
...Okay, now we’re talking, now we know, and this is real energy.” So I couldn’t agree more with you. I mean, I am a bit of a systems geek, right? And I love to think about these systems like, you know, how could self-managing systems work… but ultimately, this is all just in service to some deep yearning ...more
...or a shameless plug for these videos. I’ve been really bad at marketing these videos because I’m just generally bad at marketing. A lot of people who love the book and have been inspired by it don’t know that this video series exists. So there’s a video series of 130 videos that I created after the boo...more

Bernadette Wesley on bridging inner and outer transformation

... around with it. It's a little awkward. But I have a feeling that if we keep moving in this direction, what else might be possible? A question that I love to ask is 'what else is possible that we're not even seeing yet?' Because we don't know. Because we haven't lived it into it. But we do know that th...more
...nal Freedom Technique, tapping. So those are the three that really stood out to me as the most effective that I have found in my work. Lisa Gill: I'd love to hear more Bernadette Wesley: Where would you like to go first? Lisa Gill: The one on relationships was that the first one that you named Bernadett...more
...ght now. In a lot of these circles, we talk about shifting from head to heart. But we don't need to take a moment of pause, which is beautiful, and I love doing that. But we can't always do that. So even right now, you can't see it on the camera, but I can tap on my heart and just send my body the signa...more
...Lisa Gill: I love those. Thank you. I'm gonna lock those away. That's really helpful. Bernadette Wesley: I use the full tapping sequence every day for what I call emot...more

Amy Edmondson on psychological safety and the future of work

...aper you wrote on self-managing organisations but also how it fits with your work around psychological safety and teaming. What can you share? AE: I love that work with Mike and Mike is continuing to do really interesting work in this domain. I’d say both of us were quite inspired by, and it’s not the ...more
... skills, the human piece, as opposed to the practices, structures, processes. So I think that’s a really valuable dimension to talk about. AE: And I love how you just put that because to me that’s exactly right. There’s the structures, systems, tools and then there’s the human. And they both are equall...more
...ce is how you wanna respond emotionally. And to illustrate, you can sprain your ankle. That is really a drag, especially if you’re an athlete and you love to be active. And you can respond by saying: “This is the end of the world,” or “I’m miserable” or “This is not how I wanted this semester to go.” Or...more
... because our lines of sight are not that long. When the pace of change picks up, you just can’t see quite as far into the future. And that’s Agile. I love the notion of Agile and I think everybody recognises that we need to be agile, we need to be vigilant, we need to be quick, we need to be willing to ...more

Gary Hamel on busting bureaucracy for good
...you're really consolidating the power of people who in most organisations have very little power, but when you put them together, they have enough. I love that idea of not starting or installing practices first, but looking at principles and exploring those and what would it look like if we really belie...more
...e is a very famous biblical passage that's often read at weddings. I think it is in the second book of Corinthians, 13th chapter. It talks about what love is - but it talks about it at the level of principles. It's long suffering, it looks not after its own, its kind, it's gentle. And if you internalise...more
...s the environment - it starts with somebody saying, I'm not going to be afraid, I'm not going to ask for permission. You know, I'm not a terrorist. I love my organisation. I love the people around me. But I'm going to do something....more
...tarts with somebody saying, I'm not going to be afraid, I'm not going to ask for permission. You know, I'm not a terrorist. I love my organisation. I love the people around me. But I'm going to do something....more

Miki Kashtan on the three shifts needed for self-managing organisations to thrive

... it continues to escalate, under what conditions, in what ways, for what purpose? How do you mitigate for consequences? How do you do it with as much love as possible? All of these things, every group needs to work out. That's not at all the only system, I said, there are five of them. There are more sy...more
...tant to me, this is my perception, this is what I observed. This is not the truth, just taking full ownership of the truth and saying it with as much love and care as possible. So not compromising on the truth, but finding a way to say it that will care for the impact on another person. And then asking ...more
...Lisa Gill: Thank you for that. Yeah, as you say we are coming to the end of our time together when I feel there's so many other things I would love to have talked about... So I guess in closing thoughts, then, what would be one piece of advice that you would give to listeners who are on some kind...more

Alanna Irving on leadership, decisions and money in bossless organisations

...was really sad for me too. To confront the idea that I may have reached some limits at that time for me in that place. And that's because of how much love and respect I have for all the people there. And how hugely influential and precious their peer mentorship has been to my leadership development. But...more
...ing me to do what I felt like I needed to do for my next stage of development. It was a very hard time, and I never completely left because, I still love all of those people and work with them and support a lot of those projects. And I went to the recent Enspiral retreat and it was great. So I guess I ...more
...urpose led. So it's much easier, I think. I can remember talking to some of the nurses from Buurtzorg and one of the challenges there is that people love their work so much, and they have so much autonomy, that the shadow side of that is that people are burning out. And it's really challenging to suppo...more

Lisa Gill and Mark Eddleston celebrate 50 episodes of Leadermorphosis

... quite a creative person, quite an artistic person outside of work stuff and I guess I've drawn on a lot of that in my work as well. Yeah, and I also love food; I'm a big foodie, and pre-Coronavirus I also loved to travel a lot. So yeah, and that's also I think partly because I grew up in Southeast Asia...more
...r, if you're in the middle of an organisation, I still think that you have some power and agency to do some trojan mice experiments, and that's why I love Liberating Structures; that you can always influence things and be intrapreneurial: "Why is this important to me? What could be possible if we did th...more

Buurtzorg and the power of self-managed teams of nurses
...It's a business model that's inspired people all over the world, because it's achieved incredible cost savings. And patients and employees, of course love it because the relationship and the quality of care is much better. And employees feel like they can do meaningful work again, and they can be human ...more
...on't need a manager. Marian: We have had in the other organisation so many managers. Chila: They were only a pain in the ass. Sorry! Lisa Gill: No, I love it! [Laughing] It's great. Chila: You can go edit it. Jolanda: You get progression of learning how you have to deal with problems. And you find out t...more

Jos de Blok on Buurtzorg and the virtues of humanising, not protocolising

...a lot of bureaucracy again, but it feels like we are a collective and that feels very good - that we are aligned, that we like each other. I think we love each other. People around us - everybody's very caring for each other. So that feels good and now it's good to see how we have 950 teams all over the...more

Bill Fischer and Simone Cicero on Haier and the entrepreneurial organisation

...fferences are big depending on how you run small micro-enterprises which turn out to be programme projects. And my sense is that that works great. We love it because we don’t have tenure, we’ve all given up lifetime commitments at other schools, and this is a very entrepreneurial way to work but it’s al...more

Beetroot’s founders on purpose, self-management, and shocking people with trust

...Lisa Gill: Yeah it's interesting. Something else that I'd love to hear about is your experience - both of you as founders of the company - what has your personal journey been like since starting the company, and ...more

Margaret Wheatley on leadership and Warriors for the Human Spirit

...lder people and older women who want to continue to make a contribution. It's now - we're attracting more people in their 30s and 40s. But I actually love the fact that we have a majority of older women who want to bring their presence and their wisdom of all these years of experience in service to this...more

Keith McCandless and Henri Lipmanowicz on acting your way into a new kind of organising with Liberating Structures

... the world. In every domain too, you didn't say the normal. Usually Henri doesn't have a small hope for the world. It's everywhere, for everyone. I'd love to chat more about schools. So I've had a few experiences with schools now. Mostly higher education, more than a few experiences, and even some high ...more

Aaron Dignan on being complexity conscious and people positive

...nd then we say, you know, the five biggest challenges are lack of trust, and lack of this lack of that, because those were the average winners. But I love the old joke - Jeff Bezos walks into a bar and the average income is $100 million a year. But that's not true, right? That's not what's really going ...more