Edel Harris on transforming social care in Scotland
Learn about the remarkable transformation journey CEO Edel Harris has been leading with one of Scotland’s largest charities, Cornerstone. It began by taking three months out of the business to visit inspiring companies around the world like Southwest Airlines and Buurtzorg. Two years in, Cornerstone has lost nine layers of management in favour of nurturing self-managing local care and support teams. Austerity has made it painfully tough for the social care sector, but here’s a story of how one organisation has reinvented itself and found innovative ways to deliver person-centred care.
Ep. 25 28 Nov 2018